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Faq
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  • 1. What is Pure Promotions?
    Pure Promotions is a Singapore-based company specializing in custom-labeled mineral water bottles. We offer high-quality mineral water with personalized labels that cover 80% of the bottle’s surface. Our service is designed to help businesses and individuals promote their brands, events, or special occasions with a functional and impactful product.
  • 2. How do I order custom-labeled water bottles?
    Ordering with Pure Promotions is simple: Step 1: Choose your preferred bottle size (300ml, 330ml, 500ml,) Step 2: Provide us with your label design or work with our team to create one. Step 3: Approve the digital proof of your design. Step 4: We’ll produce and deliver your custom-labeled water You can contact us directly via our [Get a Quote] form or by phone to start the process.
  • 3. What bottle sizes are available?
    We offer several bottle sizes to suit different needs: 300ml/330ml: Compact and portable, perfect for quick refreshment. 500ml: The most popular size for events, conferences, and promotions.
  • 4. Can I fully customize the label?
    Yes! We offer full customization of your label, covering approx 80% of the bottle's surface. You can include your logo, tagline, brand colors, event details, or any other design elements. Our labels are printed in high-resolution full color, with options for matte or glossy finishes. If you need help with the design, our in-house creative team is happy to assist.
  • 5. What is the minimum order quantity?
    Our minimum order quantity varies depending on the size of the bottle and type of event. Contact us to discuss your specific requirements and get a customized quote.
  • 6. How long does it take to receive my order?
    It depends from the time you approve your design proof. Once the bottles are ready, we will arrange for delivery to your location in Singapore. For urgent orders, we offer rush services at an additional cost. Let us know your timeline, and we’ll do our best to meet your needs.
  • 7. What type of water do you use?
    We use premium natural mineral water, sourced from trusted springs. Our water undergoes strict quality testing to ensure it is pure, healthy, and refreshing. Rich in essential minerals, it provides a clean, crisp taste that’s sure to leave a positive impression on your guests or customers.
  • 8. Do you offer design services?
    Yes! If you don’t have a design ready, our in-house design team can assist you in creating the perfect label. Whether you need help with layout, colors, or general design ideas, we will work with you to ensure your label reflects your brand or event theme. We provide digital proofs for approval before production begins, so you’ll know exactly what to expect.
  • 9. Can I see a sample before placing a large order?
    Yes, we understand the importance of quality assurance. Upon request, we can provide a sample bottle with your design before you commit to a large order. Please note that sample production may require additional time and may involve a small fee, depending on your order size and design complexity.
  • 10. What is the cost of custom-labeled water bottles?
    Pricing varies based on factors like bottle size, order quantity, and customization options. We offer competitive pricing and will work with you to create a package that fits your budget. Contact us for a free quote, and we’ll provide you with all the details, including bulk discounts for larger orders.
  • 11. What are your payment options?
    We accept multiple payment options, including bank transfers, and PayNow/Pay Lah for local clients. A deposit may be required to confirm your order, with the remaining balance due upon delivery or completion of your order.
  • 12. What happens if there’s an issue with my order?
    At Pure Promotions, customer satisfaction is our top priority. If there’s any issue with your order, whether it’s related to the labeling, bottle quality, or delivery, please reach out to us immediately. We will work to resolve the problem quickly and ensure you are completely satisfied with your purchase.
  • 13. Do you offer bulk discounts?
    Yes, we offer tiered pricing and discounts for bulk orders. The more bottles you order, the lower the cost per unit. This makes Pure Promotions an affordable option for large events, corporate promotions, and wholesale opportunities. Contact us for more information on pricing and discounts.
  • 14. Can I reorder the same design in the future?
    Absolutely! We keep records of all past orders, including your label design files. This makes reordering quick and easy. If you need to make updates or adjustments to your design, just let us know, and we’ll take care of the rest.
  • Still Have Questions?
    If you have any other questions or need further assistance, please don’t hesitate to contact us. Our team is here to help make your experience with Pure Promotions smooth, easy, and enjoyable.
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At Pure Promotions, we’re committed to providing exceptional customer service and making the process of ordering custom-labeled water bottles as smooth as possible.
Contact Info
22 Sin Ming Lane, #06-76 Midview City Singapore 573969
+65 89443115
Work Hours
Mon-Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
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